Customer Feedback and Complaints

·Learning4Life considers customer feedback an essential element to enable us to achieve high levels of customer satisfaction. If you have feedback both good and developmental, please complete a comment card or talk to a member of staff who may consider it necessary to record the nature of these comments for consideration by the Centre Management.

· You may place your comments in writing to the Head of the Centre to the following address: Learning4Life, The Wordsley School, Brierley Hill Road, Wordsley, Stourbridge, West Midlands, DY8 5SP or simply go to the "Contact Us" tab and submit your comment by e-mail.

 A response by letter will be sent to you within 3 days should a resolution to your complaint be found swiftly. However, should your complaint require further investigation, an acknowledgement letter will be forwarded to you within the 3 day period with a suggested date that a full response should be received by you.